Self-service portal
Offers the customer direct access to their information in real-time, with more autonomy and less dependence on manual assistance.
Self-management portal
Give your customers visibility and self-service over their business expenses
Portalnet is a SaaS self-management portal that allows corporate customers to consult invoices, consumption, inventory, and requests from a single digital environment.
What is Portalnet
The self-service layer that brings operations closer to the customer
Portalnet allows customers to access directly to the relevant information of their relationship with the provider, without relying on manual processes or constant mediation. From a single environment, they can consult billing data, consumption, contracted inventory, and open or ongoing requests.
It is not just an informational portal. It is a tool to enhance the customer experience, reduce operational burden on internal teams, and provide more value in expense management and post-sale relationship services.
Key capabilities
Everything the customer needs to better manage their information and requests
Portalnet transforms scattered information into a clear, accessible, and actionable experience for the corporate customer.
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Invoice management
Allows consulting, downloading, and reviewing invoices by account, period, or service, improving traceability and control.
Consumption control
Provides visibility over consumption and spending evolution by line, account, unit, or cost center.
Connected inventory
Gives access to the inventory of services, assets, or contracted items linked to the customer's operation.
Business Expense Management
Turns operational information into an analysis tool and support for expense optimization.
Request management
Facilitates the processing and tracking of new registrations, cancellations, changes, or requests without leaving the portal.
When it makes sense
Portalnet fits when you want to turn operational data into a better customer experience
It adds special value in organizations that already manage billing, consumption, inventory, or requests in a complex way and need to offer their customers a more transparent, self-service, and value-oriented experience.
- When the customer needs direct access to their invoices and consumption.
- When there is a desire to reduce the burden on the support or back-office team.
- When expense management requires more visibility and analysis.
- When the inventory of services or assets must be available to the customer.
- When a differential Business Expense Management service is desired.
Components
A modular experience for self-service, control, and management
Portalnet can be organized into different functional modules according to the service you want to offer the customer.
Customer portal
A unique space to consult and operate
Centralizes access to invoices, consumption, inventory, and requests in a single interface.
Business Expense Management
More visibility to understand and optimize spending
Turns aggregated data into a useful tool for economic tracking, control, and decision-making.
Online request management
Less friction in the operational relationship
Allows channeling new registrations, cancellations, changes, and other requests from the portal itself.
Differentials
Why choose Portalnet
Portalnet not only improves access to information. It also helps strengthen the relationship with the customer, professionalize the service, and add more value to the post-sale and expense management layer.
It relies on the Teamnet ecosystem
Portalnet benefits from aggregated information from catalog, inventory, and billing solutions within the Teamnet stack.
Enhances the customer experience
Reduces dependence on manual channels and provides direct access to relevant information.
Provides transparency and control
Invoices, consumption, inventory, and requests are available in a single environment.
Ready for advanced use cases
BIM, digital twins, QR, OCR, GPS, video, and integration with sensors expand its value in complex scenarios.
Added value
Provides a better experience, autonomy, and efficiency in the relationship with the customer, while reducing internal operational burden.
Teamnet ecosystem
Portalnet gains more value when integrated with the rest of the ecosystem
It can rely on aggregated data from other Teamnet solutions to offer a more complete experience to the end customer.
Asset managementSidinet
Provides visibility over connected or non-connected services, assets, and items.
Unified B2B portal
B2B invoicerIdeal fit
Do you want to see how Portalnet can improve your customers' experience?
We show you how to offer self-service on invoices, consumption, inventory, and requests in a portal designed to provide visibility, control, and differentiation.
Request a demo